101-200 Speers Blvd., Amherstview, Ontario, K7N 0B6  |  Phone: 613-507-0213  Fax: 613-507-0214

I am a
PATIENT

I am a
HEALTH CARE
PROVIDER

Do I need my health card at every visit?

  • Yes. We must validate the health card numbers of the people we treat, so please bring to every appointment
  • For more information about your health card please visit the Ontario Ministry of Health and Long-Term Care

How do I find out if any doctors are accepting new patients?

  • Health Care Connect is a program that will help people without a doctor find one in their community
  • To join Health Care Connect, call 1-800-445-1822

How can I be seen for an urgent problem after regular office hours?

  • Physicians are available for evening clinic appointment's Monday to Friday from 5:00pm to 7:45 pm by appointment
  • Please call your own Doctor's office for an appointment in the after-hours clinic

How can I cancel or change an appointment with the dietician, social worker, or occupational therapist?

  • Please call your family doctor's office to reschedule your appointment

What are hours of the lab?

  • The lab is open Monday to Friday from 8:00 am to 12:30 pm

Can I have my blood tests done if I am not a patient with the Loyalist Family Health Team?

  • You must be registered patient to use the lab services

What are the hours for nursing services?

  • Nursing services are available Monday to Friday from 8:30 am to 11:45 am and 1:00-4:15 pm
  • You must first arrange nursing care through your doctor's office (immunizations, injections, suture removal...)

Why do I need to bring my medication list or medications to every appointment?

  • Your health team will be able to manage your care best by having the most up-to-date medication list or see the medication that you take

Do I need a referal to see the dietician, social worker, or occupational therapist?

  • Yes. Your doctor will refer you and arrange an appointment as needed

I would like help to quit smoking. What should I do?

  • Contact your family doctor's office and an appointment will be arranged with a smoking cessation councillor

Do I have to sign up for classes or can I just show up?

  • Preregistration for group classes is required 
  • Call your doctor's office to register for classes

Disclaimer:
The information provided on this website including medical information, is for use as information or for educational purposes only and is not a substitute for professional medical care by a qualified doctor or other qualified health care professionals. We do not warrant that any information included within this website will meet your health or medical requirements. This website does not provide any medical or diagnostic services so you should always check with a health professional if you have any concerns about your health.